Quality & Warranty
The Right Quality. Clear Standards. Long-Term Accountability.
Consistent product quality suited to each customer's selected segment — backed by clear inspection and claim-handling terms.
Quality & Warranty
Our quality commitment
World Vision aims to provide consistent product quality suited to each customer’s selected segment — from value and mid-range products to premium solutions.
We believe trust is built not only through promises, but also through the way problems are resolved. If a product does not meet the approved sample standard, World Vision will investigate the cause and implement the appropriate recall, replacement, or corrective solution according to the agreed terms.
We stand behind what we deliver and take responsibility for the products we supply.
Each project is clearly defined by:
- Product materials and designs.
- Technical specifications.
- Cosmetic quality standards.
- Lens functions and coatings.
- Approved reference samples.
- Inspection, warranty, and claim-handling terms.
Process
How a claim is handled
01
Report
A product does not meet the approved sample standard.
02
Investigate
World Vision investigates the cause.
03
Resolve
The appropriate recall, replacement, or corrective solution, according to the agreed terms.
Products are covered by the agreed warranty policy.
Coatings
Quality levels by coating
UC — UncoatedAvailable for 1.50 lenses and suitable for custom sun-lens tinting.
HC — Hard CoatImproved scratch resistance.
HMC — Hard Multi-CoatImproved scratch resistance, anti-reflective performance, and water repellency.
SHMC — Super Hydrophobic Multi-CoatImproved scratch resistance, anti-reflective performance, optional EMI protection, superior water repellency, fog resistance, and easier cleaning.
Questions about warranty terms?
Inspection, warranty and claim-handling terms are agreed for each project.